A Glimpse of My Work Hell
I talk to customers online at work, take a look at the shit I have to put up with....
Jon: Hi, this is Jon. Welcome to Online Chat. How can I help you?
Visitor: We are looking to purchase the Employee Compensation book, but the pricing is a little high. If you will adjust the pricing to $300, we will purchase. Is this a possibility?
(The regular price is $395)
Jon: No, I'm afraid I cannot do that. I could deduct it by $50, but that would be as high as I could go.
Visitor: I don't know that I can afford that and the Wage & Salary book. Can you do anything with the pricing if I get both?
Jon: No, I'm afraid I cannot.
Visitor: You're killing me. How much is the Wage & Salary Book?
Jon: The wage & salary is $69.95
Visitor: OK, how about giving me both for $365?
Jon: Sorry, I'm afraid I cannot do that.
Visitor: OK, what is your best offer?
Jon: I can give you $50 off the price of the Employee compensation.
Visitor: If you can reduce the cost another $25 (to cover taxes) I will give you a PO#.
Jon: Unless you are in CT, there are no taxes. But I cannot reduce the price anymore.
Visitor: Can you reduce by the amount of the shipping cost?
Jon: I wish I could, but I'm afraid that cannot be done. There is a $50 coupon that we sent out to some customers that I could apply to your order, but I do not have the option to hagle with the price or the s/h I'm afraid.
Visitor: Does that mean you will give us $50 off for the cost and a $50 coupon as well?
Jon: No, just $50 off.
Visitor: OK, you drive a hard bargain. What is the shipping cost?
Jon: For both, the s/h will be $35.27.
Visitor: Sorry but I was not expecting a shipping cost higher than $25. I was not "hagling" to haggle - I really am on a tight budget. Thanks for nothing.
Jon: Thanks for chatting.
Visitor: And do me a favor and fuck off!
Jon: I certainly will. Thanks for visiting and please stop back soon.